Studio Policies

Tuition

We offer 2 options for tuition payments at the studio.

  1. Pay Semester in Advance – If paying for the entire semester in advance we accept checks. Checks must be received within 3 business days of enrollment in order for lesson reservation to be confirmed. Payment must be for entire amount.
  2. Pay Monthly – If you prefer to make monthly payments you will use auto pay, our monthly secure online billing. Tuition is run around the first of each month. The $30 enrollment fee will be charged upon confirmation of lessons.

Please note that enrollment cannot be confirmed until payment has been received (check prepayment for semester) or card information has been set up online for monthly. Registration fees are non refundable.

Late Fees; If a card payment comes back unsuccessful we need to get a new card from you by the 10th of the month. Our system automatically sends you an email about the payment problem and has a link to follow to put in a new card number. If we do not reciece your payment will be considered late and a fee of $25 will be added to that month’s tuition. Checks returned for NSF will have a fee of $30 added to their payment.

Commitment

When students enroll they are reserving their placement in the studio for the entire semester. We will try to accommodate a requested schedule change. We charge $20 after the second schedule change request per semester to cover the time needed to work the changes.

Withdrawal

If a student can no longer continue lessons a withdrawal form is required. Forms can be found on our website, under the Parent tab. Once we receive a written copy of the form you will have 30 days of lessons and tuition remaining.Telephone calls, emails, or simply telling your teacher does not constitute a written notice. This policy applies to all students.

Absentee Policy

Our teachers have reserved their time for you, and will be ready at your scheduled lesson time. Tuition is a flat fee each month- this reserves a regular, weekly lessons time for each student. Because the studio is running at full capacity, there is no flexibility to offer make-up lessons. No refunds will be issued for missed lessons and a failure to show up is a forfeited lesson. If you need to cancel your reservation, we are able to grant one make-up lesson per school semester Make up week is the last week of the semester to occur at your regularly scheduled time and only applies to students who missed a lesson that semester. There are no refunds for missed lessons.

In the event of a teacher cancellation, a make-up lesson will be offered. Your teacher will contact you about days and times to arrange the missed lesson/s. Parents who do not respond to teachers about make up lessons within 10 days of the teacher contacting them will forfeit the lesson. If a make up lesson is agreed upon and the student misses the lesson it may be forfeited as well.

Parental Involvement

Experience has shown that most students are more relaxed and study better with the teacher if parents or visitors are not present at the lesson. Parents are welcome to attend the first lesson and drop in on a lesson once in a while. The exception is a young beginner who needs the presence of a parent to help understand the lessons and subsequent practicing at home. If you are observing the lesson, please respect the instructor by not being involved in the lesson. Please do not make comments or try to assist the child during the lesson. Do not let friends or siblings attend the lesson with your child. The fewer distractions there are during the lesson, the better the lesson will be. Parents and siblings should wait in the reception area for their student and not walk the back halls during their time at the studio. In our new location we share the outside hallway with other businesses that require quiet. Waiting parents and siblings are asked to not go out in the hallway to play, talk, etc. so we don’t disturb the businesses.

Drop Off/Pick-up

Parents and students should respect the studio space and others’ lessons by quietly waiting in the reception area. Students should arrive 5 minutes before their lesson. Please do not linger outside studio doors in the hallway during others’ lessons. Since we are now in an office building on the second floor parents are required to bring students up to the studio for their lesson and retrieve them in the studio when the lesson is finished. Young children should not come and go from the parking lot unattended.

Equipment

A quality piano at home is essential for a child’s optimum progress. To keep your instruments in good working order, annual maintenance should be figured into the budget. It is suggested that tuning for pianos should be done twice a year if possible; once a year minimally, with the best times being after the heat has been turned off or on for a changing season.

If a student begins piano study on an electronic keyboard, the change should be made to an acoustic piano, or a FULLY WEIGHTED keyboard within a year or sooner after starting lessons. Pianos can be rented at a reasonable price. (Please contact Sarah if you have any questions about instruments)

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I UNDERSTAND AND AGREE TO THE ABOVE

MENTIONED LESSON POLICIES

Please know that managing our students, teachers, and room schedules is by far the most challenging aspect of our business. Please respect this policy.

Student Name_________________________________

Parent Signature__________________________________________ Date_________________